Keck Hospital of USC

Nonprofit acute care hospital in Los Angeles, CA.

Verified from the hospital's own policy

Keck Hospital of USC likely gives free care to households with a yearly income up to $31,920 for 1 person, $43,280 for 2, $54,640 for 3, $66,000 for 4, $77,360 for 5 or $88,720 for 6. It likely gives a discount to households with a yearly income up to $63,840 for 1 person, $86,560 for 2, $109,280 for 3, $132,000 for 4, $154,720 for 5 or $177,440 for 6.

The hospital makes the final decision.

Discount steps

• 0% to 200% of poverty level, you pay $0 (100% discount)
• 201% to 215% of poverty level, you pay 10% (90% discount)
• 216% to 230% of poverty level, you pay 20% (80% discount)
• 231% to 245% of poverty level, you pay 30% (70% discount)
• 246% to 260% of poverty level, you pay 40% (60% discount)
• 261% to 275% of poverty level, you pay 50% (50% discount)
• 276% to 290% of poverty level, you pay 60% (40% discount)
• 291% to 305% of poverty level, you pay 70% (30% discount)
• 306% to 320% of poverty level, you pay 80% (20% discount)
• 321% to 335% of poverty level, you pay 90% (10% discount)
• 336% to 400% of poverty level, you pay 95% (5% discount)

How to apply

1. Call (855) 532-5729 and ask for financial assistance.
2. Application form
3. Patient Financial Assistance/Charity Care (no effective date printed; HCAI effective date 07/29/2026)
4. Bring signed application (both spouses sign if married), recent pay stubs or income tax returns.
5. We do not have the deadline yet. Apply as soon as you get a bill, and ask the billing office to pause collections while you apply.

Very large bills

Insured patients with family income at or below 400% of the poverty level whose out-of-pocket costs at the hospital are over 10% of family income (current or prior 12 months, whichever is lower)

Languages

English, Spanish

If you have insurance

Insured patients can also apply for help with deductibles and copays. Keep your insurance. Financial assistance covers bills from this one place only.

What is covered

Covered

Emergency and medically necessary hospital services. Elective and cosmetic care is not covered.

Not covered

Doctors from the Keck School of Medicine of USC, USC Care, and independent physicians bill separately and are not covered. Charges counted as unrelated business income are not covered.

State program in California

Notes

Free care if your family income is at or below 200% of the poverty level. From 201% to 400% you pay a share of the bill on a sliding scale, from 10% up to 95%. For uninsured patients the share is figured from the hospital's discounted cash price, not full charges. Anyone who qualifies is never billed more than amounts generally billed to insured patients (based on Medicare). Insured patients can get help with deductibles, coinsurance, copays, and Medi-Cal share of cost. Homeless patients and patients found eligible by the hospital's automated screening get 100% assistance. Above 400% there is no automatic discount, but leadership may help in special cases like a catastrophic illness or recent bankruptcy. The policy does not say it counts savings or other assets. It reviews pay stubs or tax returns. There is no stated deadline. The policy says you can reapply at any time. Approval can carry over for six months without a new full review. Appeals go to the Associate Administrator of Revenue Cycle, or in writing to Revenue Cycle Leadership, 2011 N Soto St Suite 1620, Los Angeles CA 90032. Payment plans are interest free, with monthly payments no more than 10% of monthly family income after essential living expenses. The phone number is the Keck Medicine of USC financial assistance line shared by Keck Hospital, USC Norris, USC Verdugo Hills, and USC Arcadia. The policy also lists 626-574-3594 for help in your language. This policy covers Keck Hospital of USC and USC Norris Cancer Hospital. It says neither hospital has an emergency department. The printed policy has no effective date. HCAI shows 07/29/2026.

Sources

• Free care level

  For income levels at or below 200% of FPL, the entire hospital bill will be forgiven.

• Discount level

  financially qualified patients whose income is between 201 and 400%, inclusive, of the Federal Poverty Level.

• Discount steps

  To qualify for discounts care, eligibility will be granted on a sliding scale basis starting at 201%

• Insured patients

  Insured patients who are unable to pay patient liabilities, e.g., deductibles, co-insurance, or co-pays, as required by third party coverage

• Very large bills

  A patient whose annual out-of-pocket costs incurred by the individual at KMC exceed 10 percent of the patient’s current family income

• What is not covered

  Hospital services do not include those services provided by The Keck School of Medicine of USC (KSOM), USC Care or any independent physicians

• Documents

  The following eligibility requirements will be reviewed: paycheck stubs or tax returns.

• Languages

  Written materials regarding the Policy are available in English and Spanish and other languages.

• Financial counseling phone

  please contact Patient Financial Services at 855-532-5729 for Keck Hospital, USC Norris Cancer Hospital, USC Verdugo Hills Hospital and USC Arcadia.

• Facility named in policy

  Keck Medical Center of USC, which includes Keck Hospital of USC and USC Norris Cancer Hospital

Last checked. 2026-11-10