Patients' Hospital of Redding
Acute care hospital in Redding, CA.
Verified from the hospital's own policy
Patients' Hospital of Redding likely gives free care to households with a yearly income up to $31,920 for 1 person, $43,280 for 2, $54,640 for 3, $66,000 for 4, $77,360 for 5 or $88,720 for 6. It likely gives a discount to households with a yearly income up to $63,840 for 1 person, $86,560 for 2, $109,280 for 3, $132,000 for 4, $154,720 for 5 or $177,440 for 6.
The hospital makes the final decision.
| People in household | Free care up to | Discount up to |
|---|---|---|
| 1 | $31,920 | $63,840 |
| 2 | $43,280 | $86,560 |
| 3 | $54,640 | $109,280 |
| 4 | $66,000 | $132,000 |
| 5 | $77,360 | $154,720 |
| 6 | $88,720 | $177,440 |
Discount steps
- 0% to 200% of poverty level, you pay $0 (charity care)
- 201% to 400% of poverty level, you pay no more than the greater of what Medicare or Medi-Cal would pay
- 401% to % of poverty level, you pay with medical costs over 10% of income, no more than the greater of what Medicare or Medi-Cal would pay; otherwise 50% off billed charges for self-pay patients
How to apply
- Call (530) 225-8700 and ask for financial assistance.
- Application form
- Charity Care / Discount Policy (Business Office, revised 7/26)
- Bring a tax return for the year you were first billed, or a recent pay stub.
- We do not have the deadline yet. Apply as soon as you get a bill, and ask the billing office to pause collections while you apply.
- Savings and property
- The policy looks at income only, not savings or property.
- Very large bills
- Above 400% of the poverty level, patients whose yearly medical costs are over 10% of income, and some high deductible plans, pay no more than the highest government program rate.
If you have insurance
Insured patients can also apply for help with deductibles and copays. Keep your insurance. Financial assistance covers bills from this one place only.
What is covered
- Covered
- Medically necessary care at Patients' Hospital of Redding.
State program in California
Hospital Fair Pricing Act (Health and Safety Code 127400 et seq.)
Every licensed general acute care, acute psychiatric, and special hospital in California must have a charity care policy and a discount payment policy. A patient can ask for help if they are uninsured (self-pay) or have high medical costs, and their family income is not more than 400% of the federal poverty level. Hospitals may choose to help people with higher incomes. With a discount, the bill is capped at about what Medicare or Medi-Cal would pay, whichever is greater. You can apply at any time, even after a bill goes to collections. Immigration status does not affect eligibility.
Income levels in the program are discount up to 400% of poverty level.
Applies to each licensed general acute care hospital, acute psychiatric hospital, and special hospital in California.
Apply to the hospital's financial assistance office. Each hospital's policies and applications are posted on its website and on HCAI's Hospital Fair Pricing Policy Lookup (https://hcai.ca.gov/affordability/hospital-fair-billing-program/hospital-fair-pricing-policy-lookup/).
Is a self-pay patient OR a patient with high medical costs; AND Patient's family income is not more than 400 percent of the federal poverty
Program source, checked 2026-11-10
Hospital Bill Complaint Program (HCAI)
A free state program at HCAI. If a hospital wrongly denied you financial assistance, did not tell you about its programs, or sent you to collections the wrong way, you can file a complaint online (English and Spanish) or by mail (many languages). You must have applied to the hospital first for HCAI to review an eligibility decision. If HCAI finds you paid too much, the hospital must refund you within 30 days. It covers problems on or after January 1, 2022. It does not handle general billing disputes, price transparency, Good Faith Estimates, or bills from emergency room doctors.
Applies to complaints about any hospital covered by the Hospital Fair Pricing Act.
File online through the Patient Complaint Portal (https://hcai.ca.gov/affordability/hospital-fair-billing-program/hospital-bill-complaint-program/should-i-file-a-complaint/) or mail the Patient Complaint Form to Department of Health Care Access and Information, Hospital Bill Complaint Program, 2020 West El Camino Avenue, Suite 1101, Sacramento, CA 95833.
If you believe you were wrongly denied financial assistance, you may file a complaint with the Hospital Bill Complaint Program.
Program source, checked 2026-11-10
Emergency physician discount rule
Most hospital policies cover only the hospital's own bill. Emergency room doctors often bill separately. California law also requires an emergency physician to give discounts to uninsured patients and patients with high medical costs whose family income is at or below 400% of the federal poverty level. Ask the doctor group's billing office for its discount policy. HCAI's complaint program does not handle emergency doctor bills.
Income levels in the program are discount up to 400% of poverty level.
Applies to emergency physicians who provide emergency medical services in a California hospital that provides emergency care.
Ask the emergency physician group named on the bill for its discount payment policy.
an emergency physician who provides emergency medical services in a hospital that provides emergency care is also required by law to provide discounted care
Program source, checked 2026-11-10
Notes
Free care at or below 200% of the poverty level. From 201% to 400% you pay no more than Medicare or Medi-Cal would pay. Above 400%, people whose yearly medical costs are over 10% of income get the same cap, and other self-pay patients get 50% off billed charges. Savings, property, and retirement plans are not counted. The hospital tries to decide within 10 days and sends a written answer. If denied, you can ask the Business Office Manager and Administrator to reconsider. The application says incomplete applications will be denied, so send every paper it asks for. The policy sets no deadline to apply. It says notices come in 15 other languages but does not name them.
Sources
- Free care level
Low-Income at or less than 200% FPL Charity (free) care
- Discount level
Hospital Charity Care or a Discount will be available to any patient whose family/domestic partnership income falls at or below 400%
- Discount steps
Income greater than 400% FPL Cash Pay Discount (50% discount of billed charges).
- Insured patients
offered to applicable patients who have been identified as either self-pay or patients with non-discounted high deductible plans.
- Asset test
It will not include monetrary assets, real property, retirement plans
- Very large bills
individuals whose income and assets exceed 400% of the FPL, but whose annual medical costs exceed 10% of their income
- Documents
Eligibility will only be determined by recent paystubs or income tax returns
- Financial counseling phone
In you have any questions, please do not hesitate to contact the Business office at 530-225-8700.
Last checked. 2026-11-10
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